Patient & Visitor Guide (2024)

ATMs are located in the following locations around our Hyde Park campus:

• The Center for Care and Discovery (ground floor east lobby)
• Bernard A. Mitchell Hospital lobby (second floor)
• The Goldblatt Pavilion lobby
• The Duchossois Center for Advanced Medicine (DCAM) lobby
• The Comer Children's Hospital lobby

A constant supply of blood is necessary to perform life-saving treatments for patients. For those who are able, donating blood at our blood donation center is a simple, meaningful way to give back and to help support our patients.

Through our Directed Donor Program, you can even donate specifically to a family member or friend. Assuming you and the recipient have compatible blood types, our staff will coordinate the delivery of your blood donation to that individual.

As a small token of appreciation, we thank our donors by offering them the choice of a food court coupon, a complimentary AMC movie ticket or free parking validation.

Make an Appointment

Call 773-702-6247or complete our online form to make a blood donation appointment.
The Blood Donation Center is open Monday through Friday 7:30 a.m. to 3:30 p.m.

Location

Duchossois Center for Advanced Medicine
5758 S. Maryland Ave., Room 2E
Chicago, IL 60637

We know how overwhelming traveling for health care can be. Our Destination UChicago team takes pride in helping our patients and family members on their journey.

If you are coming to UChicago Medicine from within the United States, our dedicated team of professional, compassionate and respectful navigators can assist you.

You can find step-by-step directions to UChicago Medicine’s Hyde Park campus from the north, south and west by visiting our driving directions page.

You can also take public transportation to the Hyde Park campus.

During treatment, patients and their families may receive a discount at many Chicago hotels. You can find a complete listing on our hotel page.

Also, the nearby Ronald McDonald House is available on a first-come, first-served basis to those who meet the selection criteria. If you are interested, contact UChicago Medicine's Social Work office at 773-702-1807.

Our staff can provide wheelchairs, directions to clinical areas, and other assistance. Information desks are located in the following buildings:

• Center for Care and Discovery Lobby: 24 hours a day, seven days a week
• Bernard A. Mitchell Lobby: Monday through Sunday, 6:00 a.m. to 12:30 a.m.
• Chicago Lying-in Lobby (5841 S. Maryland Ave.): Monday through Friday, 5:45 a.m. to 8:00 p.m., and Saturday, 6:00 a.m. to 2:30 p.m.
• Goldblatt Pavilion Lobby: Monday through Sunday, 7:00 a.m. to 5:45 p.m.
• Surgery Brain Research Lobby: Monday through Sunday, 7 a.m. to 7 p.m.

UChicago Medicine is committed to provide interpreters at no cost for patients who need American Sign Language or who's preferred language is other than English.

• When making an appointment, our scheduling team will ask if you need an interpreter and what is your preferred language.
• When you arrive at the medical center, your health care team will be prepared with one of our modes of interpreting to assist with the visit.

Mail or gifts to adult patients should be addressed to:

Patient's first and last name (i.e. Mary Smith, NOT Mrs. John Smith)
MC1070
(Patient Room Number)
University of Chicago Medicine
5841 S. Maryland Ave.
Chicago, IL 60637-1470

Mail or gifts to pediatric patients should be addressed to:

Patient's first and last name
(Patient Room Number)
University of Chicago Medicine Comer Children's Hospital
5721 S. Maryland Ave.
Chicago, IL 60637-1470

Check out nearby offerings in Hyde Park and downtown Chicago. Learn more about our neighborhood and city.

The pharmacy is located on the first floor of the Duchossois Center for Advanced Medicine (DCAM) building. The pharmacy is open Monday through Friday from 7 a.m. to 7 p.m., and Saturday from 7 a.m. to 11 a.m. and 12 p.m. to 3 p.m. You can reach the DCAM Outpatient Pharmacy at 773-834-7002.

Chaplains offer spiritual, emotional and religious support 24 hours a day, seven days a week for patients and family members. Our clinically trained chaplains are available to support both inpatients and outpatients. Devotional material, sacraments, rosaries, electrical Sabbath candles, meditation cushions and prayer rugs are available upon request. Resources in the local community can be called upon to meet further special needs. Call 773-702-6246 for more information.

The Spiritual Care office is located on the first floor of the Center for Care and Discovery.

Our Chapels are located in the Center for Care and Discovery (seventh floor Sky Lobby),the Bernard A. Mitchell Hospital (second floor), and Comer Children's Hospital (ground floor) and are open to patients and visitors.

Learn more about our spiritual care.

Calls To Your Hospital Room

Most patient rooms have a bedside phone. Your extension is the same as your room number. Callers should phone the hospital operator at 773-702-1220 and request your extension.

Calls From Your Hospital Room

To reach hospital personnel or services, call the operator at x2-1220 for assistance. Calls within Chicago and nearby suburbs are free. For details on making an outside phone call, see the information on the patient's bedside telephone.

Our Volunteer Services Department provides a variety of services, including newspaper and magazine delivery and the distribution of patient mail. Volunteers are also available for room visits, and can bring board games, cards, puzzles and more. Call 773-702-4421 for information.

Child life volunteers are available to play with pediatric patients in their hospital rooms. Please call 773-702-4214 for more information.